No. The page is tailored to travellers visiting Bali, but the underlying service is a Indonesia data plan. You can use it in other supported areas of the country, including Jakarta, Lombok, Java or other covered parts of Indonesia, subject to the selected plan’s coverage and validity.

Install it before departure while connected to reliable Wi-Fi, but follow the activation instructions before switching it on for mobile data. Do not delete the profile after installation because most eSIMs cannot be installed again.

The eSIM uses supported mobile networks rather than airport Wi-Fi. Once activated and configured correctly, it is designed to connect wherever a partner network has coverage. Signal and speed can vary inside terminals and crowded areas.

Mobile data can be used to check ride-hailing apps, private drivers, transfers and ferry services, open maps, retrieve tickets and communicate with accommodation or transport providers. Coverage may weaken underground, in tunnels or inside some buildings.

Yes. It is not a city-limited product. The plan follows the national coverage shown on the product page, so it can remain active during a wider trip through Indonesia.

Yes, if your phone supports dual SIM. Select the travel eSIM for mobile data and keep your usual line available for calls or messages. Disable data roaming on your home SIM if you want to reduce the risk of roaming charges.

No. This is a data-only eSIM and does not include traditional calls, SMS or a local number. Internet-based calling and messaging apps can be used through the data connection.

Hotspot is supported where allowed by the selected plan and device. Tethering a laptop or another phone can consume data more quickly and may increase battery usage.

For maps, messaging and occasional browsing, a smaller package may be enough. Social media uploads, video, remote work and hotspot use require more data. Choose according to trip length and expected daily use rather than the destination name alone.

Confirm that the eSIM is enabled, selected for mobile data and has data roaming switched on. Try airplane mode or restart the phone. If necessary, select a supported network manually and contact support before deleting the eSIM.