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Everything You Need to Know
All the details before you travel
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Everything you need for seamless travel connectivity
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Real human support anytime you need it. We're here to help via live chat or email.
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High Speed 5G/4G Data
Access the fastest 5G/4G networks with reliable connectivity everywhere.
Works in 170+ Countries
Travel freely with coverage in 170+ countries worldwide. No roaming fees!
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Frequently Asked Questions
Everything you need to know about eSIM
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Iphone:
You must have iOS 12.1 or later and an unlocked iPhone. iPhone XR, XS, and newer models support eSIM. Check Esim compatibility devices
Android:
Samsung, Google Pixel, and many other modern Android devices support eSIM. Check Esim compatibility devices -
- Buy your eSIM data plan directly from our website.
- Get your eSIM QR code and a one-click installation link by email.
- Install your eSIM profile by following these steps:
- Open your device [Settings] > [Network & Internet] > [Mobile Network].
- Tap “Download a SIM instead?” > Select Download your SIM > Tap [Next].
- Scan the QR code you received via email.
- Tap [Download] and then [Done].
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5G/LTE coverage is available in most countries and is continuously expanding to new destinations.
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Data-only service is provided.
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Dual SIM on iPhone lets you use separate plans for voice/SMS and data. At the moment, our eSIM supports data only. After scanning the QR code and adding the eSIM, label it as “Secondary” on the “Cellular Plan Labels” screen. Then go to “Default Line” and select “Use [Secondary] for cellular data only.” A pop-up may appear saying “Uncertified Cellular Plan”, simply tap “OK.” For more details about Dual SIM, refer to the official Apple documentation: Apple Dual SIM Support.
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Yes, make sure Data Roaming is enabled. Go to “Settings” > “Cellular” and turn on “Data Roaming.” Remember to switch it off once you’ve finished using it.
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You can remove the eSIM using your phone’s delete eSIM option.
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You will receive an email with your QR code. Please check spam if you have not received it after 1 minute.
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For some data plans, the usage period begins from the moment your eSIM first connects to the network. This detail will be clearly specified in the plan information.
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For some plans, you can check your data usage directly within your order, while for others this feature may not be available. You can also monitor your usage on your iPhone by going to [Settings] > [Cellular] to see how much data you’ve used.
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No, however the same device can scan the same QR code again.
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Check your email or reach out to us for assistance.
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Yes, your physical SIM will still work. We recommend turning off data roaming and enabling “WiFi Calling.