Check when to install
Read your plan’s activation rules before you start. Some plans begin at installation; others begin on connection to a supported network.
eSIM Qr installation tutorial guide
eSIMGlobe • Installation guide
Install your eSIM.
Get ready for your next trip.
From your first scan to your first connection. Choose your phone and follow our simple installation guide.
Install with a QR code
Have the code on another screen? Scan it on the phone you will use for your trip and follow the setup prompts.
Install manually
Cannot scan your code? Use the activation details supplied with your eSIMGlobe order.
A quick check before you begin
- An eSIM-compatible, carrier-unlocked phone.
- A reliable internet connection for the download.
- Your delivery email and installation details.
- Keep the installed eSIM: ask support before deleting it.
Which phone are you using?
Select your device to see the right steps.
Let’s install your eSIM on iPhone
Follow these three steps while connected to reliable Wi-Fi.
Find your QR code
Open your eSIMGlobe delivery email on another screen, or keep the installation details ready. Use the phone you will take on your trip.
Add your eSIM
Open Settings → Cellular (or Mobile Data) → Add eSIM → Use QR Code. Scan the code supplied with your order.
Complete the setup
Approve the download and follow the prompts. Name the new line “eSIMGlobe” so it is easy to find. Then check the arrival settings below.
Illustrative screens, not screenshots. Labels and available options vary by iOS version and language.
Prefer to install manually on iPhone?
From Add eSIM → Use QR Code, select Enter Details Manually. Copy the SM-DP+ address and activation code into their separate fields. Enter a confirmation code only if one was supplied.
Copy the details exactly as received. If your email does not include manual details, contact us.
Have a direct installation link?
When your order includes a supported link, you can start setup directly on your phone.
See the iPhone one-tap guide →Let’s install your eSIM on Android
Follow these three steps while connected to reliable Wi-Fi.
Find your QR code
Open your eSIMGlobe delivery email on another screen, or keep the installation details ready. Use the phone you will take on your trip.
Add your eSIM
On Samsung Galaxy, go to Settings → Connections → SIM manager → Add eSIM, then choose Scan QR code. Other Android menus vary.
Complete the setup
Approve the download and follow the prompts. Name the new line “eSIMGlobe” so it is easy to find. Then check the arrival settings below.
Illustrative screens, not screenshots. Labels and available options vary by manufacturer and Android version.
Prefer to install manually on Android?
In SIM manager, choose Add eSIM → Scan QR code → Enter activation code. Paste the full activation code from your eSIMGlobe email and confirm the download.
Copy the details exactly as received. If your email does not include manual details, contact us.
Have a direct installation link?
When your order includes a supported link, you can start setup directly on your phone.
See the Android one-tap guide →At your destination
Installed? Now get connected.
Installing a profile and starting your plan are not always the same thing. Follow the activation instructions for your purchase.
Turn on your travel line
Open your phone’s SIM settings and enable the eSIMGlobe line when your plan instructions say to activate it.
Choose it for mobile data
Select eSIMGlobe as your data SIM. Disable automatic mobile-data switching to keep data on your chosen line.
Check roaming settings
Enable data roaming on eSIMGlobe if your plan requires it. Keep data roaming off on your home SIM to avoid home-carrier data roaming charges.
Calls and SMS on your home line may still incur your operator’s charges.
A little help along the way
The QR code is on this same phone. What can I do?
Open it on another device, use the manual details, or use a supported installation link if your order includes one. On supported iPhone software and apps, pressing and holding the QR code may offer “Add eSIM”.
My phone says the eSIM is already installed.
Check your SIM settings for the eSIMGlobe line before trying again. Do not delete the profile or repeatedly scan the code. Contact support if you cannot identify the line.
I installed the eSIM but have no internet.
Check that your plan covers your current destination, is valid, and has data available. Select eSIMGlobe for mobile data, check the required roaming and APN settings in your order, then restart your phone. Contact us if the connection still fails.
Can I move the eSIM to another phone?
Transfer and reinstallation depend on the plan. Before changing phones or deleting your eSIM, ask support whether a transfer or replacement is available.
Need a hand with installation?
We’ll help you find the next step. Have your order number and phone model ready.
Contact eSIMGlobe support →